![]() ![]() In this sense, Respond.io is a pioneering solution however, as mentioned above, it is a tool developed for large companies, which makes it difficult for small or medium-sized enterprises to acquire it, since it requires a large budget. With the API you can send alerts, updates or promotions to your customers through any channel, while maintaining a certain level of professionalism. ![]() ![]() There are no API connections with existing CRM systems. The WhatsApp Business App does not comply with the General Data Protection Regulation With more above 5 employees, it is no longer feasible. It is undoubtedly a complete tool capable of helping a large number of companies to develop and carry out flawless and efficient work. Disadvantages of the WhatsApp Business App Only partially GDPR-compliant. There are four reasons why the WhatsApp business app is not appropriate for businesses. ![]() Once your information is out there, you are at risk of being hacked. In some cases, such as signing up as an advertiser, they require your public and private information. The biggest advantage of Respond.io is speed, as it boasts of being able to respond and resolve tickets 3x faster than other traditional tools, through multiple integrations, which allows you to create specialized customer profiles with all types of necessary information. If you cannot reach their requirement, high chances are that you will lose the account to the hackers, and your business progress will slow down. This limitation has been made by WhatsApp itself to protect. Respond.io is a business messaging company that stands out for its specialized and dedicated services to companies, especially in the fields of marketing, sales, support and engineering however, one of the main features of this tool is the ability to connect internally, thus making employee communication more fluid and efficient. One of the things to keep in mind is the 24-hour limitation while using the WhatsApp Business API. ![]()
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